“I too am in a service industry, and as such, appreciate quality customer care. That is exactly what I received from your loan officer. Your loan officer is one of the most delightful and professional people I have encountered in your industry. It was a pleasure doing business with the loan officer and I trust that you realize what a gem you have.  The loan officer was completely accessible and when faced with a question that could not be answered, was quick to research and respond. If I am ever in a situation in which I am refinancing, purchasing a new home, or looking to consolidate debt, I will absolutely contact you again.”
Richard E., FL

“I would like to extend our thanks to your loan officer, who made the mortgage process become something that was painless.  The loan officer is a credit to your company and because of her I have already referred two other people to Ezz Financial. I have been an insurance agent for over 18 years, and even though we have a mortgage company, because of your loan officer, I decided to continue with the process. If all your employees are like your loan officer and processor on my loan, you will continue to have a company that will thrive and grow.”
James R., FL


“I always like to give feedback. Some of the specific reasons I liked you so much was not only did your company have the lowest rate, but you were honest with me in telling me I could reduce the costs by going with my own title company etc. You solved the problem with the second lien on the house at a minimal cost to me, and the numbers you quoted me originally were either the same or better. All deals, loans, etc. will always have problems, but you were able to solve the problems without changing what was promised. The closing went great. The woman we dealt with was very nice, thorough, and had no problems answering any questions and getting issues resolved.  At the closing I filled out a form where Ezz Financial wanted me to rate the overall loan experience. I rated everything the highest number that I could (5). I will for sure recommend you and will be using you for any future loans.”
Dan M., FL


“At first I was skeptical about using an out-of-town company that I found on the Internet. I had friends who had been burned before. It turns out I made the right choice with Ezz Financial and your loan officer. The loan officer’s responsiveness and attention to detail made the distance meaningless and I knew my loan was being taken care of throughout. Also, I can be a tough customer as I am very detailed and always have lots of questions. The loan officer was very knowledgeable. However, if the loan officer didn't know some obscure fact on mortgage rules or law that I asked, the loan officer always took the time to find out for me. That really made a difference.”
Will A.,FL


“Thank you for all your support and I’m glad I had the chance to work with you. You are an asset to your company and the customers you serve. Thank you again for everything. I will refer as many customers to you as I can and tell them of the outstanding service.”
Ron H., FL


“I just wanted to let Ezz Financial know that both closings went extremely smooth and to say that I was very pleased with the services from Homebound. I feel that you offered very competitive rates and saved me a little less than $4K in closing costs over the local companies I looked at.”
Roger W., FL


“Everything went very smoothly. Thank you so much for everything Ezz Financial did during what was a sometimes trying time.  Ezz Financial did an awesome job.”
Thea D., FL


“Ezz Financial was a pleasure to work with. You made the process very simple. It is ironic that Ezz Financial sold our loan to the same company we had our mortgage with before refinancing... and the lowest rate they would offer us for in house refinancing was 0.5% more than yours.”
Tom D, FL


“Everything went well at settlement. Thanks for your quick response to everything. We did it in just over 3 weeks.”
Roy M, FL


“I’ve dealt with a lot of mortgage officers in my life. I can honestly say that you were one of the best experiences I’ve ever had. You do a super job.”
Robert B., FL


“I just wanted to thank you both for a job well done.  It was quick and painless just like you said!”
Alan M., FL 


“I really want to thank you for helping me get through all of that as the new payments are really going to make a huge difference for me and my family. I appreciate your patience and willingness to help me. I don’t know your boss’s name but would like to pass on to him/her what a great job you did helping me get the refinance done especially in light of my unique circumstances here in the hospital. Who would have guessed that you could refinance your house in the hospital 600 miles from home!”
Chris J., FL


“Thanks so much for all your help over the last few weeks.  I’ve really enjoyed working with you – you’ve made the entire process a pleasant experience! I’m telling everyone who asks all about Homebound... get ready.”
Sara, FL


“Whew!  What a day, what a day!!!:-)... Thank you so much for everything you’ve done for us – you have just been so supportive and encouraging throughout this entire process. And I just can’t say enough how appreciative I am. Thank you so, so very much for helping it all become real!!! You’ll definitely get my vote for referrals – and we will truly be forever grateful to you and your team for making this dream come true for us.”
Andra C, FL


“I just wanted to let you know that my escrow closed yesterday as planned, and I have you to thank for the on-time close.  You were very knowledgeable and courteous throughout the processing period, and I appreciate all your help once again. If I ever need another loan requirement, I will be sure to call you. Thanks.”
Gabe L., FL


“Our refinancing closing went smoothly on Friday afternoon.  No surprises, delays or disappointments. Thanks so much for making it an easy process! You and your processor were a dream to work with as well as efficient. Everyone at the attorney’s office was impressed. I’ll continue to recommend you.”
Hope H., FL


“I just wanted to thank you for your exceptional service with my mortgage. I was very pleased how smoothly the entire transaction was processed. I can assure you that everyone I know who is looking for a mortgage and such will be receiving a recommendation for your services.”
Brian V., FL


(From a title company) “I usually shudder when I'm doing a closing for a mortgage company. Getting answers to questions, etc., is almost always a daunting task. You have proved to be a very pleasant exception to the rule. I'd do another closing for Ezz Financial in a minute. Thank you for your cooperation and attention.”
Marty J., FL


“We are first time home buyers and shopped around with many mortgage firms before chancing upon Homebound. We had never heard of Ezz Financial so the only thing that kept us from going anywhere else was our first interchange with your loan officers. The loan officer was warm, friendly, cordial right from our very first discussion and stayed that way throughout our mortgage buying experience. The loan officer’s manner and strong sense of delivering customer satisfaction was something we found with no other brokerage firm and in no other phone discussion... We must have exchanged over a dozen calls on any given day. Never was the loan officer impatient, never anything less than kind, considerate, helpful and understanding. The loan officer... was able to secure our mortgage for us at a lower rate than we originally expected to get.”
Manu K., FL


“I just wanted to say THANKS for your help in getting through this loan process and putting up with me always calling. The closing went very smooth and we had no problems with the loan documents. Thanks again for all your help and let me know if there is any feedback forms that I can fill out for you about the quality of your work in getting this closed. I would be more than welcome to fill one out.”
John F., FL


“I don't think I ever took the opportunity to thank you for providing such good service through the mortgage loan process. Everything went smoothly at closing and there were never any surprises. It was a pleasure doing business with you; we were extremely pleased with the final product.”
Mike B., FL


“The closing went smoothly yesterday morning. I just want to say thank you very much for all your help and I am very happy with your great service. I will keep referring my friends to you if they need a loan.”
Minh L., FL


“Thank you for your hard work to get us refinanced. We closed last week and it went very smoothly and conveniently.”
Sue G., FL


“Thanks for your hard work and quick response. I have been waiting on a quote for some steel here at work for about 4 hours now. They have a computer that tells them what stuff will cost and they still can't seem to provide much service.  If everyone I dealt with during the day was as responsive as you, life would be much better.”
Tom T., FL


“I would like to commend your loan officer for a job well done on assisting me with a refinance. All the docs were promptly emailed, he responded quickly, got a fast turnaround on an appraisal and we closed within 30 days of the rate lock. I will recommend Ezz Financial to my friends."
Tim M., FL


“It was a pleasure working with you. You were prompt, courteous, and willing to help in many ways to ensure that the process went smoothly. I had a large degree of trust with you that you were looking our for my best interests.”
Ronald W., FL


“Thanks for all your help.  You all did a great job.  This was the best home financing I have gone through.”
Paul P., FL


“I also want to say that I am impressed with the way you handled our account and will recommend you and your company to everyone I know.”
Ten N., FL


“I would like to thank you for the time and effort you put in. This made a really obnoxious task almost enjoyable. You were extremely efficient, courteous and professional and you have a great sense of humor. I will continue to refer my friends and colleagues to Ezz Financial whenever I hear of a mortgage need.”
Becca J., FL


“I was very impressed and pleasantly surprised regarding your service and personal attention. I have recommended you to my friends and family.”
Ramon N., FL

“This lifts a big burden off my shoulders. What this refinance accomplishes for me, is to lower my current mortgage payment by about $425 per month. This savings will allow me to continue having my wife stay home and be with our children for the next few years. I want to thank you so much for all of your help. I am really impressed with how service oriented and responsive you have been to my needs. The whole time, I felt like you were looking out for my best interest – which is rare in today’s business environment. You demonstrated the best by getting me the best rate possible for my refinance.”
Jamie O., FL


“I closed on my loan yesterday! Thank you so much for all your help in getting it done so quickly. I know you went the extra mile more than once, and your attitude and efforts did not go unnoticed. I really do thank you from the bottom of my heart, and I was very happy with the service I received.” 
Saima M., FL


“Your thoroughness and helpfulness has been some of the best service I have ever received. A refinance process can be very intimidating and you patiently answered all my questions and made it simple, quick and most of all ‘stress free.’ It was a pleasure working with you.  I will continue to recommend you.”
Joanne B., FL


“Just wanted to drop you a note and say thank you for your help in refinancing. You not only met, but exceeded my expectations in this process. I have given your name to a few people and have highly recommended you and Ezz Financial.”
Inga S., FL


“To be honest, when I first shopped the internet for mortgage rates and found your company, it was only to compare what local banks had to offer. I normally only conduct business with local companies, where I can meet someone in person and/or stop in if I have any questions or problems. However, your knowledge, confidence, follow-up and friendly demeanor quickly convinced me to use Ezz Financial for our refinancing needs. And I am extremely pleased that we did so!”
Diann C., FL


“I just wanted to thank you for working with me to successfully complete my refinancing. I appreciated the follow up phone call after the closing to make sure everything went well. Out of the entire process I will remember your pleasant personality most of all.” 
AJ, FL


“After my fiancée and I spoke with one of your loan officers, we contacted another mortgage company that advertised a lower rate in order to shop around for the best deal. The man we spoke with, however, was not nearly as helpful as your loan officer had been and indicated that he would probably not be able to help us close by the end of the month. We decided to go back to Ezz Financial because of the ‘I’ll make it happen’ attitude from your loan officer.”
Margaret M., FL


“Thanks for all your help!  I always take every opportunity to give your name and number to my friends who are buying or refinancing.  You have done a fantastic job for me over the years.”
Janice M., FL

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